Welcome to the online booking system of "Villa Saint-Raphaël ", In Saint Malo , a warm and elegant XIXth century Villa completely renovated, 5 guest rooms and one gite , self catering accomodation wit... Read the description
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Possible arrivals for 2 persons and 3 nights.
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The bookable via Elloha.com institutions are paid directly (in whole or in part, according to the payment terms of the establishment set out below) during the booking process with secure online payment means. Payment is made securely from your credit / debit card to the hotel, through a third party payment processor.
For some nonrefundable rates and special offers, please note that the property reserves the right to require payment in advance by credit card and therefore pre-authorize your credit card or levy a certain amount (sometimes without refund) on the same card at the booking. Before making your reservation, please carefully read the description of services and products offered to take notice of such conditions.
By making a reservation in a facility, you acknowledge having read and accepted the conditions of cancellation and no-show of the facility, and any additional requirements of that institution can apply to your reservation or during your stay, including for services rendered and / or products offered by the establishment. The general cancellation and no-show specific to each institution are set out below; they also recalled during the reservation process and in the booking confirmation email. Please note that certain rates or special deals do not allow to cancel or modify the reservation. You are invited to read the conditions of each property prior to booking. Reservations require a deposit or prepayment (full or partial) can be canceled (without warning or prior notice of default) if the amount or amounts (or balances) requested are not received in full at the agreed date of payment, as the payment terms of the establishment and the corresponding reservation. You will be considered responsible for any delay in payment, all bank details, credit card or debit incorrect, any credit / debit card or invalid all insufficient funds and not be entitled to any refund of prepayment (non-refundable) unless otherwise specified in the conditions of (pre) payment and cancellation of the establishment.
If you want to change or cancel your reservation, please refer to the e-mail confirmation and follow the instructions given therein. Please note that any cancellation fee may be charged, according to the cancellation policy, (pre) payment and non-presentation of institutions and it is possible that the amounts (pre) paid will not be refunded. We recommend that you read the cancellation policy, (pre) payment and no-show prior to making your reservation and to make any payment to come within the deadlines agreed for the said reservation.
6. Future correspondence
By making a reservation, you agree to receive (i) an e-mail that we will send you before your arrival date in the facility, which will contain information on your destination and relevant offers for your stay (including offers from our partners, if you have agreed to receive them), and (ii) an email which we may send you after your stay in establishment, and invite you to complete our questionnaire scores.
In accordance with the limitations set out in these terms and conditions of use and permitted by law, we can not be held responsible if you have suffered, paid or incurred direct damages can be attributed to a failure of our obligations as part of our services. These damages may amount up to the total cumulative cost of your booking, as indicated in the confirmation e-mail, whether it is an isolated event or series of events linked. Nevertheless, and to the extent provided by law, neither we nor our directors, officers, employees, representatives, subsidiaries, affiliates, distributors, partners (distribution), sub-licensees, agents or others involved in creating, sponsorship, promotion or provision of the platform and its contents shall be liable for (i) any loss or punitive damages, special, indirect or consequential loss of production, loss of profit, loss of revenue , loss of business opportunity, loss or damage to brand or reputation, or loss of the right to compensation; (ii) any inaccuracy relating to the (descriptive) information of the institution (including its rates, its availability and ranking) provided on our booking platform; (iii) any services or products offered by the establishment or other partners; (iv) any damages, losses and costs (punitive, special, indirect or consequential) suffered, incurred or paid by you, attributable to, arising out of or relating to the use of our booking platform, the impossibility of its use or slowing its operation; or (v) any injury, death, property damage or other damages, losses or costs (direct, indirect, special, consequential or punitive) suffered, incurred or paid by you, whether due to acts (legal) , errors, failures, negligence, (severe), willful misconduct, omissions, breach of contract, denaturation of the facts, to rightly or strict liability fully or partially attributable to the institution (including its employees, its management, its officers, agents, representatives or affiliates) whose products and services are (directly or indirectly) offered or promoted on or through our reservation platform, including any cancellation (even partial), overbooking, strike, force majeure or other event beyond our control.
You acknowledge and agree that business where you make your booking is at all times responsible for the collection, retention, payment and payment of applicable taxes due on the total amount of the fare to the relevant financial authorities. Elloha.com is not responsible or liable for the payment, collection, withholding or payment of applicable taxes due on the relevant price the relevant financial authorities.
8. Intellectual property rights
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According to the law, these general conditions of use and provision of our services are subject to and governed by French law. Any dispute arising under these terms and conditions and our services shall exclusively be brought to the attention of the competent authorities in Paris, France.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you remain bound by all other provisions established in these conditions. If this is the case, the invalid provisions will be applied within the possible limits of the law and you agree to comply with the provisions that would have the same effect as the invalid terms, non-binding or non-binding of these general conditions use.
More security in your payments
A new payment regulation mandatory for all e-commerce sites (DSP2) is in place to secure your online payments.
1. After entering your credit card number you will be redirected to your bank's authentication site.
2. Follow your bank's authentication instructions.
3. You will be automatically redirected to our site after validation of your authentication.
If you encounter any difficulty in authenticating yourself, we invite you to contact your bank.
TO CONFIRM YOUR RESERVATION, A DEPOSIT IS MANDATORY • The 30% deposit will be taken by us to guarantee the reservation. We will contact you if there is a problem during the collection.
The tourist tax is never included in the rate.
• For stays between 1 and 4 nights: Deposit of 30% will be taken from 15 days before the date of arrival. Deposits are refundable up to 7 days before the date of arrival.
• For stays from 5 nights in B&B / at the cottage / or in very high season: Deposits of 30% will be taken from 45 days before the date of stay. Deposits are refundable up to 45 days before the date of arrival in B&B and non-refundable for a stay in the cottage. IMPORTANT - HOURS
We insist that you have booked in a guest house and not in a hotel. Also there is no 24 hour reception service.
Arrivals are between 5:00 p.m. and 7:30 p.m. We thank you for informing us the day before at least in case of impossibility to arrive in this slot. We will advise you of the feasibility of a check-in outside these hours.
Rooms must be vacated by 11 a.m. Villa Saint Raphaël is closed between 11 a.m. and 5 p.m., except for guests staying more than one night.
PAYMENT METHOD Cash, credit card (Visa and Mastercard).
CANCELLATION FOR STAYS IN BED AND BREAKFAST
– This must be confirmed in writing (email). Make sure we receive it.
– Cancellation more than 7 days before the date of the stay, the deposit is refunded.
– Cancellation from 7 days or less before the date of the stay the deposit is retained.
– Stay from 5 nights in July and August, or very high season: the 30% deposit is retained in the event of cancellation 45 days before the date of stay.
– No-show, the total amount of the reservation is due.
– Shortened stay, the total amount of the reservation is due.
- NON-REFUNDABLE deposit : 30% of the amount of the stay to be paid to confirm the reservation (by credit card, or bank transfer)
- A reservation is only firm upon receipt of the deposit.
- MANDATORY end-of-stay cleaning fee 40€
CANCELLATION OF THE STAY AT THE COTTAGE
For stays of less than 7 days:
– 30% non-refundable deposit – Balance of the stay to be paid on site
For stays of 7 days or more:
– 30% non-refundable deposit – Balance of the stay due 1 month before the date of arrival – Cancellation up to 1 month before the date of arrival, the balance of the stay is refunded – Cancellation less than 1 month before the date of the stay, the total amount is charged – No-show, and shortened stay the total amount of the reservation is charged
CHILDREN FREE cot up to 2 years old. Possible only if the maximum capacity of the house is not exceeded.
SMOKERS The rooms and common areas are non-smoking. Ashtrays are available in the garden.
ANIMALS Animals are not accepted at the Villa.
CAR PARK Free public parking is adjacent to the Villa. Residential and very quiet area.