Tourism & Disability
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Tourism & Disability

For tourists with disabilities, the Tourisme & Handicap state mark is proof of the owner’s concrete commitment to accessibility, as well as a guarantee of an effective welcome adapted to suit the disability (hearing, mental, motor, visual) giving maximum autonomy.

For tourism professionals, this isa competitive advantage.
The Tourism & Handicap mark is first and foremost recognition for the efforts made by tourism professionals in terms of accessibility and welcoming specific clienteles, who become players and ambassadors for welcoming the disabled public. In addition to existing labels and classifications, a state mark can bring added value to your establishment.

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What are the criteria?

The Tourisme & Handicap mark is a voluntary approach: tourism professionals undertake to offer services and equipment that guarantee safety and independence for people with disabilities.

  • The criteria for the specifications are identical throughout the country, in line with the 2005 Accessibility Act
  • The Tourisme & Handicap mark makes it possible, within the general tourism offer, to distinguish establishments providing services to welcome people with disabilities
  • 4 families of disability are taken into account: motor, hearing, visual, mental (2 are required to obtain the label)
  • The Mark is awarded for 5 years

You will then receive a free call on the following site:

How do I get the mark?

You can carry out a self-diagnosis of your establishment by first reading the Tourism & Handicap specifications.

  1. We can carry out a pre-diagnosis of your tourist facility
  2. It is then up to you to make the necessary adjustments before registering for an official assessment
  3. When you feel you are ready, you make your official application to obtain the mark
  4. When you are registered, the date of your assessment is set according to your availability. The visit is carried out by 2 assessors. You will then be sent a summary sheet listing the points of non-compliance for each disability, together with specific recommendations for remedying them.
  5. Once all the supporting documents have been sent, your application will go to the Regional Commission for validation. You must meet all the criteria for at least 2 disabilities.
  6. Without requesting any further proof, you will be awarded the mark for a period of 5 years.

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